Website Design & Development.
Our process
Discovery & Planning
Brief & Requirements
Client completes a website brief or provides clear requirements
Discovery & Planning
Quote Acceptance & Deposit
1. Final quote is approved by the client
2. A 50% deposit is paid to secure the project start
Content & Setup
Content Collection
1. Client provides finalised content (text, images, logos, brand assets)
2. We can assist with content creation or optimisation at an additional cost
Content & Setup
Hosting & Technical Access
1. Hosting is registered (if required), or
2. Client provides access to hosting, domain, DNS, and email settings
3. A staging environment is prepared where applicable
Design Direction & Development
Initial Design / Look & Feel Approval
1. A landing page or key page layout is created to confirm:
- Design direction, Colour usage and typography (Overall look and feel)
2. Client approval is required before full development continues
This step does not apply to budget websites with one page.
Design Direction & Development
Website Build & Implementation
1. The remaining pages are built based on the approved design
2. Functionality, forms, and integrations are implemented
Pre-Launch Review & Revisions
1. Client reviews the website on staging
2. Reasonable revisions within the agreed scope are applied
3. Additional requests are quoted separately
Launch
Go-Live (2-3 Days)
1. Website is deployed to the live environment
2. Final checks are completed (responsiveness, links, performance basics)
Launch
7-Day Post-Launch Review Period
1. Client has 7 calendar days after go-live to review the live website
2. Minor fixes related to the original scope may be requested
Final Invoice
1. After the 7-day review period, the final invoice is issued
2. Payment is due as per the agreed terms
Maintenance & Ongoing Updates
1. Any feedback or changes after the 7-day period are treated as maintenance or new work
2. Handled via a maintenance agreement or separate quotation