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Administrative Assistant

Adorn Media Studio, a fast-paced visual communication studio, is seeking a highly motivated and organized Administrative Assistant to join our small but dedicated team. We are known for going the extra mile for our clients, particularly assisting start-up companies with their branding needs. If you thrive in a dynamic environment and enjoy working closely with clients from various industries, this position may be perfect for you.

Responsibilities:

  • Act as the primary point of contact for clients, communicating effectively through meetings, emails, and calls.
  • Understand design work to gather comprehensive briefs from clients, ensuring the designers and developers have sufficient information to complete their tasks.
  • Manage project and task organisation, assigning tasks to the appropriate team members and ensuring timely completion.
  • Follow up with clients, sending work for review and approval, and addressing any feedback or revisions.
  • Create quotes and invoices, and monitor payment status by checking bank statements.
  • Proactively track and notify clients of domain, hosting, or software license renewals.
  • Prepare and distribute monthly reports to clients for digital marketing campaigns.
  • Demonstrate problem-solving skills and effectively communicate with both clients and internal team members.

Requirements:

  • Strong computer skills with a good technical aptitude to assist clients with email setup and provide basic support.
  • Demonstrated ability to think independently and work proactively without constant supervision.
  • Organisational skills and attention to detail to manage client communications, project briefs, and task assignments effectively.
  • Familiarity with design concepts to understand client requirements and ensure accurate briefs for designers and developers.
  • Excellent communication skills, both written and verbal, to interact professionally with clients and convey information clearly.
  • Self-discipline and the ability to thrive in a fast-paced environment, keeping up with the demands of the team.
  • Prior experience in administrative roles or customer service is preferred.
  • Experience with invoicing & payment tracking is an advantage.
  • Fluent in English and Afrikaans.

Adorn Media Studio is looking for a long-term commitment and values employees who are dedicated, hardworking, and have a strong work ethic. We offer a supportive and collaborative work environment, and the chance to work on exciting projects across various industries.

If you are ready to contribute to a small team while making a significant impact on our clients’ success, please submit your application to info@adornmedia.co.za, including your resume and a cover letter, outlining your relevant experience and explaining why you believe you would be a great fit for Adorn Media Studio.

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