Adorn Media Studio, a fast-paced visual communication studio, is seeking a highly motivated and organised Administrative Assistant to join our small but dedicated team. We are known for going the extra mile for our clients, particularly assisting start-up companies with their branding needs. If you are creative, thrive in a dynamic environment and enjoy working closely with clients from various industries, this position may be perfect for you.
Responsibilities:
- Act as the primary point of contact for clients, communicating effectively through meetings, emails, and calls.
- Understand design work to gather comprehensive briefs from clients, ensuring the designers and developers have sufficient information to complete their tasks.
- Manage project and task organisation, assigning tasks to the appropriate team members and ensuring timely completion.
- Follow up with clients, send work for review and approval, and address any feedback or revisions.
- Create quotes and invoices, and monitor payment status by checking bank statements.
- Proactively track and notify clients of domain, hosting, or software license renewals.
- Prepare and distribute monthly reports to clients for digital marketing campaigns.
- Demonstrate problem-solving skills and effectively communicate with both clients and internal team members.
Requirements:
- Strong computer skills.
- Demonstrated ability to think independently and work proactively without constant supervision.
- Organisational skills and attention to detail to manage client communications, project briefs, and task assignments effectively.
- Familiarity with design concepts to understand client requirements and ensure accurate briefs for designers and developers.
- Excellent communication skills, both written and verbal, to interact professionally with clients and convey information clearly.
- Self-discipline and the ability to thrive in a fast-paced environment, keeping up with the demands of the team.
- Prior experience in administrative roles or customer service is preferred.
- Experience with invoicing & payment tracking is an advantage.
- Fluent in English and Afrikaans.
Adorn Media Studio is looking for a long-term commitment and values employees who are dedicated, hardworking, and have a strong work ethic. We offer a supportive and collaborative work environment, and the chance to work on exciting projects across various industries.
If you are ready to contribute to a small team while making a significant impact on our clients’ success, please submit your application to info@adornmedia.co.za, including your resume and a cover letter, outlining your relevant experience and explaining why you believe you would be a great fit for Adorn Media Studio.
